5S audit scoring: what 0 to 4 looks like, with a worked example

What each score from 0 to 4 looks like on the floor, how to add the scores up, and why the audit is not the point — the fixing is.

· 4 min read · Plapl Games

A 5S audit scores an area against a short checklist, one question at a time, from 0 (fail) to 4 (held without anyone pushing). You walk the area, score what you actually see, and add the scores up into a percentage for each of the five S's and one for the whole area. Then every low score becomes an action. Done weekly, the scores show whether the area is getting better or slipping back.

The five S's

SJapaneseWhat you check
SortseiriOnly what is needed is in the area
Set in orderseitonEverything has a marked place and is in it
ShineseisōThe area and equipment are clean, and cleaning finds problems
StandardizeseiketsuThe first three are written down and done the same way by everyone
SustainshitsukeIt is still happening next week, without a push

What each score looks like

These are the definitions on the Lean Day Toolkit 5S Audit poster, with an example for one question: "Are walkways clear and marked?"

ScoreDefinitionOn the floor
0Fail. Not done, not safe, or nowhere to be found.No walkway lines; pallets standing in the route.
1Poor. Attempted once, then abandoned.Lines were painted, but they're worn away and nobody keeps the route clear.
2Patchy. Works when someone pushes it.Clear on audit day; blocked again by Thursday.
3Good. Standard met and mostly held.Clear and marked, with the odd item left for a few minutes.
4World class. Held without anyone pushing.Clear every time anyone looks; people move things off the route without being asked.

Score what you see today, not what the area is usually like or what was promised. If you can't find it, it scores 0.

A worked example

Say an area is audited with a 20-question checklist, four questions for each S. Each question can score up to 4, so each S is out of 16 and the whole audit is out of 80.

SScoresTotalPercentage
Sort3, 3, 2, 412 / 1675%
Set in order2, 1, 2, 38 / 1650%
Shine3, 3, 4, 313 / 1681%
Standardize2, 2, 1, 27 / 1644%
Sustain1, 2, 2, 16 / 1638%
Whole area46 / 8058%

Each percentage is the total divided by the most it could be: 12 ÷ 16 = 75%, and 46 ÷ 80 = 57.5%, rounded to 58%. The shape is typical of an area that has just had a big clear-out: Sort and Shine are good, but nothing holds it there yet, so Standardize and Sustain are low.

Four answers scored 1 (one in Set in order, one in Standardize, two in Sustain). Those four become actions. Nothing scored 0, which would have been the urgent kind.

Tips for a fair audit

A free 5S audit poster for the board

The 5S Audit poster from Lean Day Toolkit: walk and score, photograph it, the radar, sustain, with the five scores from 0 (fail) to 4 (world class).

The 5S Audit poster has the five score definitions above on one A4 page, so everyone scores the same way. It is free to download, print and use in your own workplace. It is one of 19 free lean posters, alongside the Visual Standards poster, which helps with Standardize.

5S audits in Lean Day Toolkit

Lean Day Toolkit runs 5S audits under Floor → 5S audit, and audits and their PDF report stay free. Each question is scored 0 to 4, with a photo and a note if you want them. The app works out the percentage for each S and for the area, and draws them as a radar, one shape you can read at a glance. Any question scored 0 or 1 raises its own action, and a 0 is marked high priority. If the same question fails again in the same area before the action is done, the app adds it to the open action instead of filing a second one, and raises that action's priority if the new score is worse.

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